Privacy Policy

Information about personal data processing

Data controller

The controller of your personal data is Hola Casa España, Costa Blanca, España. For data protection matters, you can contact us at the email address provided on holacasaespana.com.

Types of data collected

We collect data provided during reservation (name, email, phone number) and technical data generated when using the website (IP address, browser type, cookies). We do not collect sensitive data without your explicit consent.

Purpose of processing

Data is processed for reservation fulfilment, customer communication, handling inquiries, and improving website functionality. Processing is based on contract (reservation) or legitimate interest (e.g. complaint handling).

Data retention

Reservation-related data is retained for the period required by tax regulations (typically 5 years). Marketing data – until consent is withdrawn. Technical data – as per cookies policy.

Rights of data subjects

You have the right to: access, rectification, erasure, restriction of processing, data portability, and to object. You may lodge a complaint with a supervisory authority (in Poland: President of the Personal Data Protection Office).

Cookies

The website uses cookies to ensure proper functioning, traffic analysis, and content personalisation. Details are in our Cookie Policy. You can manage cookie settings in your browser.

Contact for data protection

For personal data protection matters, contact us via the contact form on holacasaespana.com or email: contact@holacasaespana.com.